Our Values
True Clean, LLC, is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.
Service areas
Bothell, Brier, Carnation, Duvall, Edmonds, Everett, Gold Bar, Kenmore, Lake Stevens, Lynnwood, Marysville, Mill Creek, Monroe, Redmond, Snohomish, Sultan, Woodinville.
Cleaning Services
Here is a list of the services we provide with our cleaning services. Please keep in mind, everything listed below can be customized or added to. Let us know and we will make adjustments according to your preferences.
Bathrooms
Clean and disinfect showers, tubs, sink, counter tops, and toilets
Clean glass mirrors
Eliminate soap scum
Empty trash
Fold towels and straighten
Polish chrome
Remove cobwebs
Wipe doors and handles
Wipe floors
Wipe light fixtures, vents and fans
Wipe switch plates
Kitchen
Clean and polish cabinets
Clean appliance exteriors
Clean counter tops/table tops
Clean microwave inside and out
Clean sinks
Clean stove top, drip pans, and stove hood
Empty trash
Remove cobwebs
Vacuum and mop floors
Wipe light fixtures and vents
Living room, bedrooms, etc.
Change linens and make beds (when clean linens are left out)
Dust surfaces top to bottom
Dust wall hangings
Empty trash
Remove cobwebs
Straighten pillows
Tidy up small objects
Vacuum & mop floors
Vacuum furniture (if applicable)
Vacuum & wipe stairs
Wipe coffee and side tables
Wipe light fixtures, vents and fans
Wipe shutters, blinds and window sills
Wipe switch plates
Services we do not offer
Laundry
Organizing/decluttering
Dish washing
Shopping and errands
Replaceable blind cleaning
Cleaning of bodily fluids, mold, toys, pet waste, and other bio-hazards
Cleaning of valuable or easily breakable items (Ex: chandeliers, collections, etc.)
Exterior windows and high reaching windows
Steps higher than 2 steps on a ladder
Heavy lifting over 25 lbs
CLEANING PRODUCTS
We bring all our own supplies to do the entire cleaning. We would be happy to use any cleaning product you provide, just let us know in advance so we can add it to your notes. We stock and supply the following products:
For surfaces: Simple Green degreaser and all-purpose cleaner with sponge or microfiber.
For granite, marble and natural stone: a mild soap and water solution. Polished with dry microfiber.
For hardwood floors: Your choice of either a hardwood floor cleaner (Bona or similar) or a Fabuloso/Murphy and water solution. Vacuumed and mopped with hardwood-specific equipment.
For stainless steel: Stainless steel cleaner with microfiber cloth
For bathrooms: Comet and Clorox bleach for toilets, soap scum and buildup. If necessary Soft Scrub for mildew. Simple Green and Fabuloso all-purpose cleaner for surfaces.
Wood furniture polish: Pledge
In child play areas: Choice of soap/water solution or client provided products
*Please note, Fabuloso is a product with a lavender smell, so if you or someone in your household is allergic to lavender, please let us know and we will replace this with Bona or other similar products.*
24 Hour warranty
If we missed cleaning an area or something was not done right, let us know within 24 hours of your service and we’ll take care of it at no extra cost.
Cancellation & Reschedule policy
Please email us at trueclean07@gmail.com or call/text us at (425) 210-8699 at least 24 hours before your scheduled service. If a service appointment is rescheduled or cancelled less than 24 hours in advanced, a cancellation fee of $80 will be charged.